Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Milani Candles, owned and operated by Virginija Staugaitiene, a sole trader registered in the United Kingdom. These Terms & Conditions govern your use of our website at www.milanicandles.com (referred to as "Our Site") and your interactions with us as a customer. By accessing or using Our Site, you agree to abide by these Terms & Conditions. If you disagree with any part of these terms, please refrain from using Our Site.

2. Definitions

  • "We," "Us," or "Our" refers to [Your Name] as the sole trader.
  • "You" or "Customer" refers to any person or entity using Our Site.
  • "Products" refers to goods available for purchase on Our Site.
  • "Order" refers to a request for purchase placed by you.
  • "Contract" refers to the agreement formed between you and us when an order is accepted.

3. Age Restriction

Our Site is intended for users who are at least 18 years old. By using Our Site, you confirm that you meet this age requirement.

4. Orders and Pricing

4.1 Placing Orders: By placing an order on Our Site, you are making an offer to purchase the selected Products according to these Terms & Conditions. We reserve the right to accept or decline your offer.

4.2 Pricing: All prices listed on Our Site are in GBP and include applicable taxes. Prices may change without notice. Any promotional offers or discounts are subject to terms and conditions.

4.3 Acceptance of Orders: We will send an order confirmation email acknowledging receipt of your order. However, this confirmation does not constitute acceptance of your order. A contract is formed only when we dispatch the Products to you.

5. Payment

5.1 Payment Methods: We accept payments through various methods, including credit/debit cards and other secure payment gateways.

5.2 Payment Security: Your payment details are encrypted and securely processed. However, we are not responsible for any unauthorized access to your payment information.

5.3 Currency Conversion: For international orders, currency conversion fees and charges may apply. Please check with your payment provider for details.

6. Shipping and Delivery

6.1 Shipping: We offer shipping within the UK, USA, Canada and EU. Shipping fees, delivery times, and options will be provided during the checkout process.

6.1.2 International buyers are responsible for any customs fees and taxes.

6.3 Delivery: Delivery times are estimates and may vary. We are not liable for any delays caused by external factors or events beyond our control.

6.4 Risk and Title: The risk of loss or damage to the Products passes to you upon delivery. Ownership of the Products remains with us until payment is received in full.

7. Returns and Refunds

7.1 Returns Policy: You have the right to return Products within 30 days of receipt for a refund or exchange, subject to the terms outlined in our Returns Policy.

7.2 Refunds: Refunds will be issued using the original payment method upon receiving and inspecting the returned Products.

8. Intellectual Property

8.1 Ownership: All content on Our Site, including images, text, trademarks, logos, and graphics, is owned by or licensed to us and is protected by copyright and intellectual property laws.

8.2 Use Restrictions: You may not use, reproduce, distribute, or modify any content from Our Site without our explicit written permission.

9. Privacy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using Our Site, you agree to the terms outlined in the Privacy Policy.

10. Limitation of Liability

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Our Site or the Products.

11. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, costs, or expenses arising from your breach of these Terms & Conditions or your use of Our Site.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments

We reserve the right to modify or update these Terms & Conditions at any time without notice. It is your responsibility to review these terms periodically for changes.

14. Contact Information

For questions, comments, or inquiries, please contact us at: