Privacy Policy

Privacy Policy

1. Introduction

This policy explains how we 'Milani' acknowledges the significance of your privacy and your concerns regarding the utilization of your personal data. We hold the privacy of all individuals who visit our website, www.milanicandles.com ("our Site"), in high regard. By using our website, you consent to the use of cookies as outlined in this policy.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to review the privacy policies of such websites before providing any data to them.

Please note that this policy is subject to periodic updates. The most recent version will always be accessible on this page. The last revision of this website privacy policy occurred on: 25/08/2023.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They enable the website to remember your actions and preferences over time, making your browsing experience more efficient and personalized.

3. Types of Cookies We Use

3.1 Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use its features, such as adding items to your cart and completing the checkout process.

3.2 Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if any error messages are encountered. This data helps us improve the website's performance and user experience.

3.3 Functionality Cookies: These cookies allow our website to remember choices you make (such as language preferences or region) and provide enhanced, personalized features. For example, they may remember your selected fragrance preferences.

3.4 Targeting/Advertising Cookies: These cookies are used to deliver content that is relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns related to our candles and wax melts.

4. How We Use Them

The collection of this data empowers us to gain insights into your preferences and expectations from our company, enabling us to enhance our offerings and provide better services.

In particular, we may employ this data for the following purposes:

  • Internal Records: We use this data for our internal records to better understand customer needs and trends.
  • Product and Service Enhancement: Your data aids us in improving the quality and effectiveness of the products and services we offer.
  • Enquiry Response: We may use your data to contact you in response to a specific enquiry you have made.
  • Website Customization: The data collected allows us to customize the website experience to suit your preferences.
  • Promotional Emails: We might send you promotional emails concerning products, services, offers, and other relevant information that we believe would interest you.
  • Promotional Mailings and Calls: You may receive promotional mailings or phone calls regarding products, services, offers, and other pertinent matters that align with your interests.
  • Market Research Communications: We may contact you via email, telephone, or mail for market research purposes, seeking your insights to enhance our understanding of customer preferences and trends.

These uses of data are intended to ensure a more tailored and engaging experience for you, while also keeping you informed about relevant updates and offerings.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services. These third parties have their own privacy policies and may use cookies to collect information about your online activities across different websites. We have no control over these cookies.

6. How to Control Cookies

You can control and manage cookies in your browser settings. Most web browsers allow you to block or delete cookies, limit how long they are stored, or notify you when a cookie is placed on your device. However, please note that blocking or deleting cookies may impact the functionality of our website and your shopping experience.

7. Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.

8. Contact Information

If you have any questions or concerns about our Cookie Policy, please contact us at:

  • Email: info@milanicandles.com
  • Phone: +447466265575